ServiceTrack 360 (ST360) is a Service Department performance management tool. It provides a simple and accurate way to inspect the daily progress of all your key personnel as they strive to drive sales in your Service Operation. ST360 delivers all performance measures in one simple and intuitive daily email report that consolidates information otherwise requiring 12 ad hoc DMS reports.
Drive Capability with Powerful KPIs
Increase Sales & Profitability
Set monthly goals with instant accountability
Clear visibility and insight into all performance measures
Increase shop production and targeted sales
Save Time and React Faster
Effective coaching tool for advisors and techs
Intuitive retrieval of vital management information not available on DMS reports
Proactively share information with all key personnel & managers
Respond to performance issues to avoid lost gross and sales
New Levels of Performance
ST360 is a service department management tool that equips you to simplify tracking and lead your advisors to new levels of performance.
“ST360 allows you to pin point what service advisors are doing and who performs at what level. SCI helped put this data to work for us, rather than wasting time creating DMS reports.”