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CUSTOMER SURVEYS

Engage With Your Audience

SCI offers web-based, email and SMS enabled systems that make completing Customer Experience Surveys easy for the body shop and for the customer. These customizable tools offer convenient ways for your customers to provide honest feedback about their experiences with your Collision Center. You can then quickly improve your service processes based on the compiled survey results.

Satisfied Customers Reflect Service Advisors’ Success!

Survey results are available for you to review in real time, which means no more having to wait for a monthly report to measure your results and to make necessary adjustments to your service advisor training procedures!