Summit Consulting - experts in building strong, profitable automotive operations

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July 2014

 

Automotive Industry Veteran Jamie Boettcher Joins Summit Consulting

Summit Consulting announced today that Jamie Boettcher is joining its leadership team, strengthening the company's training and collision certification programs used by numerous OEMs. Boettcher, who comes on board as Senior Training Specialist, brings years of experience in the design, development, implementation and teaching of top automotive training and certification programs. Read Full Press Release




May 2013

 

Mercedes BenzMercedes-Benz Selects Summit Consulting to Lead Certified Collision Repair Program

Summit Consulting has been selected by Mercedes-Benz to develop, implement and manage its Certified Collision Repair Program. The collaborative effort between the two organizations will ensure that certified collision centers meet or exceed Mercedes-Benz’s strict set of repair standards in terms of shop training, customer handling and repair quality. Read Full Press Release



January 2013

 

Toyota to Roll Out Wholesale Parts Development Tool to STAR Elite Dealers NationallyPSX

Toyota is launching Summit Consulting's Parts Sales Xcellerator (PSX) tool to all STAR Elite dealers in January 2013.  Following a successful pilot, Toyota quickly recognized the potential of PSX to help dealers gain greater insight into wholesale parts activities and act on customer buying habits to improve parts sales. Read Full Press Release



January 2013

 

BMW Adopts Summit Consulting Training Programs to Achieve Highest Customer Service and Repair Standards

Summit Consulting is delivering tailored training programs to help dealers and their affiliated shops create a lasting competitive advantage. Specifically, BMW is leveraging the company’s Collision Advisor Program and Sales and Negotiations Program to ensure standards are being met with every customer repair.  Read the full press release



November 2012

TCCC

Summit Consulting is facilitating portions of the Toyota Certified Collision Center performance group meeting

This bi-annual meeting allows certified managers to collaborate and review industry trends, financial performance metrics and participate in roundtable discussions. Summit Consulting is responsible for preparing and presenting the financial performance review in addition to assisting with meeting planning. 



October 2012

GST

Summit Consulting is facilitating the Service Performance Groups for Gulf States Toyota Dealerships

Launched in March 2010, the pilot group has expanded to 3 groups that meet bi-annually to collaborate, discuss ideas for improving operational performance, and to review performance measures. Groups are provided monthly financial composites and the daily service department performance report (ServiceTrack 360). 



September - October 2012

UOT

Summit Consulting is facilitating the Advanced Collision Manager and the Advanced Collision Estimator Training courses on behalf of the University of Toyota

This dynamic course is performed in support of the Toyota and Lexus Certified Collision Center Programs. This Advanced Estimator Training is part of a series of courses that Summit Consulting developed and facilitates in conjunction with Toyota Motor Sales, Gulf States Toyota and Southeast Toyota. Other courses include:

  • Measuring Collision Center Performance
  • Collision Center Sales & Marketing
  • Human Resource Management
  • Production Management Concepts
  • Advanced Manager Training



August 2012

PSX Tool from Summit Consulting Empowers OEMs and Dealerships to Increase Wholesale Parts Sales

Summit Consulting, leading industry experts in building strong, profitable automotive operations, has launched its Wholesale Parts Sales Xcellerator (PSX), which enables OEMs and dealerships to more effectively manage existing wholesale accounts, identify new business opportunities and increase parts sales. The CRM tool tells dealerships exactly what they need to know to understand the buying habits of their customers and proactively connect with them to better service these accounts. Read Full Press Release